Atiullah dan Ismundar. “ANALISIS KEPUASAN PELANGGAN PADA PERUSAHAAN JASA J&T KOTA BIMA”. Jurnal Cahaya Mandalika ISSN 2721-4796 (online) 2, no. 2 (July 9, 2021): 103-108. Accessed January 22, 2025. https://ojs.cahayamandalika.com/index.php/jcm/article/view/393.