[1]
Oktiviana, L. and Jayadi, R. 2023. EVALUATION OF IT SERVICE MANAGEMENT IMPLEMENTATION RELATED TO INCIDENT MANAGEMENT WITH ITIL FRAMEWORK IN PT.XYZ. Jurnal Cahaya Mandalika ISSN 2721-4796 (online). 3, 3 (Mar. 2023), 758-771. DOI:https://doi.org/10.36312/jcm.v3i3.1396.